Frequently asked questions

No – Do not use SmoothSkin if you are undergoing a self-tanning regime.  There may be photosensitive properties in the self-tan moisturisers that could affect your skin’s reaction to IPL.

Yes, SmoothSkin devices can be used year-round. We just ask you to be extra careful during the summer months, or if you’ve been away on holiday. There are some precautions to take before and after tanning – both via sunbeds and prolonged exposure to the sun, as this increases skin sensitivity (a little sun on your skin from being outside isn’t a problem!).

Tanning before using SmoothSkin:

* Wait at least 48 hours after tanning before you use SmoothSkin.

* Do not use SmoothSkin if you have sunburned skin and for as long as the sunburn persists.

* Be aware that all types of tanning darken the skin.

Tanning after using SmoothSkin:

* Your skin will be more sensitive directly after the treatment.

* Wait at least 24 hours or until all redness has disappeared before you expose treated areas to the sun.

* Cover treated areas when you go out into the sun or use a sunblock (*50 SPF) in the 48 hours after treatment.

SmoothSkin Bare has a single energy setting of 3J / cm2 that is suitable for all skin tones. It’s super speedy and lightweight with a full body treatment taking just 10 minutes.

SmoothSkin Gold has 10 energy settings, ranging from 3 – 6 J / cm2, with the latest in IPL technology to automatically tailor your treatment to your skin tone, providing a  personalised treatment and maximising your results.

  • If you want maximum speed and simplicity go for SmoothSkin Bare.
  • If you want a tailored beauty treatment with long-lasting results, SmoothSkin Gold is for you.
  • If you can dedicate more time to treatments to go longer between top-ups, go for SmoothSkin Gold.
  • If you’d prefer super speedy treatment sessions with more regular top-ups, we’d recommend SmoothSkin Bare.

 

SmoothSkin Gold uses the latest in IPL technology to provide IPL treatment tailored to you to maximise your results. With 10 energy settings, ranging from 3 – 6 J / cm2, Muse scans your skin before each flash to automatically tailor your treatment to your skin tone so you can go longer between top-ups. We advise you use SmoothSkin Gold once a week for 12 weeks to start with, then drop down to maintenance treatments around every 2-4 weeks.

SmoothSkin Bare is ultrafast, with a single energy setting of 3J / cm2 that is suitable for all skin tones. It’s super speedy and lightweight with a full body treatment taking just 10 minutes. We advise you use SmoothSkin Bare once a week for 12 weeks to start with, then drop down to maintenance treatments around every 2 weeks.

The secret to staying silky smooth is to keep at it and stick to your treatment regime. With regular use, you will see fewer and fewer hairs growing back. These hairs should also be finer, lighter in colour and grow more slowly. As time goes on, you will be able to completely replace your shaving routine.

And remember, with SmoothSkin Bare you can treat any stubborn areas, such as underarms, with multiple passes (running your device over the same area a maximum of 3 times).

All SmoothSkin devices have been independently tested for efficacy (that’s the ability to produce the desired effect) and, of course, safety. If the device is used in accordance with the instruction manual, you shouldn’t experience any adverse side effects.

You might experience some minor skin reactions immediately after treatment such as redness or warmth, but this is nothing to worry about.

If you do notice any other side effects, stop and get in touch with us for advice on what to do next.

Yes. SmoothSkin uses the same IPL technology used in salons across the world to achieve outstanding results. The professional products, however, allow a trained therapist to use much higher energy levels than the home use IPL products in the market today. This just means that you may need to top-up more often to maintain your results. The trade off? You can use SmoothSkin in the comfort of your own home, in front of the tv, maybe even with a good cuppa or glass of wine (or both!).

SmoothSkin technology is harmless to the skin as long as it’s suitable for your skin tone and is used as instructed in the product manual.  Before you buy a SmoothSkin device, we advise that you check our skin tone chart using the image below.

All SmoothSkin devices contain integrated UV filters to protect your skin against harmful rays and the skin tone sensor on the handset prevents the system from flashing if it does not detect a valid skin tone.

SmoothSkin devices have been developed with safety at the forefront and are safe to use for eyes without the need for eye protection. Saying that, some users do find the flash bright and prefer to wear sunglasses or sun-safe goggles during treatments. This is absolutely ok, and completely up to you. You can also make sure you use SmoothSkin in a well lit room, to reduce the perceived brightness of the flash.

When using the device, we recommend you look away from the handset when firing onto your skin. The system is fitted with a safety feature to prevent firing into the air, however, you should never attempt to fire on to or close to the eye itself.

Not usually, a slight tingling or a warm sensation is generally what most people feel. However, the sensation varies from person to person. People with coarse, dark hair may experience an initial sensation similar to that felt by the gentle flick of an elastic band.

SmoothSkin Gold features GENTLE MODE, which can help you get used to the experience if you do find treatments a little uncomfortable at first.

Laser and IPL both work to prevent hair growth by using light and in turn heat to target the hair follicle, in correlation with the hair growth cycle. However, the technology used to deliver the light is really quite different – with the key difference being the kind of light itself.

In short, IPL devices produce a wide range of wavelengths of light to produce a single white flash. This light can appear with an orange/red glow when the device is flashed against the skin, like a camera flash. Lasers use one wavelength of light which creates a single beam, like a laser pointer.

As a result of these differences, laser and IPL treatments vary in terms of:

Treatment time: Because the beam of light used in laser treatments is very concentrated, laser devices have a very small treatment window. Thanks to the broader flash of light used in IPL, IPL devices feature a bigger treatment window and so can cover a much larger area at once, meaning a much faster treatment time in comparison to laser.

Pain rating: The single, more pointed beam of light used during laser treatment is often reported to be more painful than IPL treatment.

Cost: Laser light is expensive to generate, and so, in salons especially, laser treatment comes with a hefty price tag whereas IPL is often much more affordable.

Longevity of results: As a trade-off for the increased price tag and pain level, the results from laser treatment can mean fewer top-ups are required between sessions. But, as with any kind of light-based hair reduction, you’ll always need to continue with top-up treatments to stop hairs from growing back.

Safety: Laser light is very powerful and can even be dangerous. Because of this, at-home laser hair removal devices use significantly reduced power, especially in comparison to their expensive salon equivalent. The bonus of IPL treatment is that it’s much safer to use as the light is less concentrated, and so can be used at-home risk-free for long-lasting results.

To summarise, IPL can give the same standard of results as laser-treatments, as long as you follow the prescribed treatment regime – and keep on top of top-up treatments! In return for your dedication to your regime, you can save time, money and endless trips to the salon, completing your treatments in the comfort of your own home. What’s not to love?

SmoothSkin Bare flashes 100 times a minute, so you can treat your whole body (that’s legs, underarms, bikini line and face!) in just 10 minutes.

Depending on your skin tone, SmoothSkin Gold flashes around 50 times per minute. A whole body treatment (that’s legs, underarms, bikini line and face!) takes just 20 minutes.

As for ALL home-use IPL or laser treatments (don’t believe anyone who would tell you otherwise), one treatment won’t last forever. You will need to keep treating the hairs every once in a while to avoid hair growth starting up again.

Of course, everyone’s length of treatment is different (because we all have different skin, hair, lifestyle… even genetics play a role!) so once you complete the initial treatment period it’s mostly up to you to define what is the right regime for you. The great thing is that SmoothSkin devices will prevent hair regrowth as long as you keep treating regularly, so as long as you keep up with your treatments you’ll never have to experience stubbly legs or underarms again. Hoorah!

Interesting fact! Hair grows in 3 distinct and consecutive phases, and not all hairs are in the same phase at any one time. Because the IPL treatment is only effective in one particular phase (the Anagen ‘growth phase’ – since you ask), you should follow your treatment regime until you see the desired results. By following the recommended regime, you’re likely to zap any hairs you missed in previous treatments. Simple science!

Interesting fact! Hair grows in 3 distinct and consecutive phases, and not all hairs are in the same phase at any one time. IPL treatment is only effective in one particular phase (the Anagen ‘growth phase’ – since you ask), so in the first few weeks following your initial treatments, you will still see some hairs growing. Relax! These will likely be the hairs that were not treated in their growth phase (when IPL is most effective) so be sure to keep up with the treatments! Within 4 weeks, you should be seeing a reduction in hair regrowth. There will still be some hairs that need treating as you need to catch each hair in the right phase, but don’t worry, things will only get better from here on in – so keep it up!

If you need any help or have any questions contact us, we’ll be happy to help. And don’t forget, we’ve got your back with our 90-day money-back guarantee.

First let’s talk about what NOT to expect. As for ALL home-use IPL or laser treatments (don’t believe anyone who would tell you otherwise), one treatment won’t last forever. You will need to keep treating the hairs every once in a while to avoid hair growth starting up again; but the great thing is that SmoothSkin devices will prevent hair regrowth as long as you keep treating regularly, so as long as you keep up with your treatments you’ll never have to experience stubbly legs or underarms again. Hoorah!

Yes. A number of clinical trials have proven that when used properly, IPL gives significant permanent hair reduction. To get the best results, it’s super important that you follow the prescribed treatment regime. And don’t forget, we offer a 90-day money-back guarantee on all of our products, so you can try IPL risk free.

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