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Frequently asked questions

No – SmoothSkin is not recommended for use on these areas.

No. We do not recommend SmoothSkin devices for use in people with diabetes.

No. If you suffer with epilepsy, the flashing light emitted from the SmoothSkin device may trigger a seizure or epileptic fit.

Yes – there are a number of conditions that may affect your suitability for IPL treatment.

These include (but are not limited to): skin cancer, or any other localised cancer in the areas to be treated; history of vascular disorder, such as the presence of varicose veins or vascular ectasia in the areas to be treated, skin which is sensitive to light and easily develops a rash or an allergic reaction; diabetes; lupus erythematodes; porphyria ; congestive heart disease; skin infections, eczema, burns, inflammation of hair follicles, open lacerations, abrasions, herpes simplex, wounds or lesions and haematomas in the areas to be treated.

This list isn’t exhaustive, if you need further clarification, please check with your doctor.

Yes. Some medication can affect how you respond to IPL treatment, and as a result whether you are suitable to use SmoothSkin products.. Certain medications can make your skin more sensitive and a flash of intense pulsed light could cause injury, including Retin A, Accutane and/or other topical retinoids.

This list isn’t exhaustive, if you need further clarification, please check with your doctor.

There are several instances where unfortunately we don’t recommend the use of IPL treatment.

First up, IPL is not suitable to treat people with very dark skin, or Fitzpatrick skin tone VI. This is all down to the way in which the technology itself works. Very dark skin contains a high amount of pigment (melanin) and so will absorb more light, which, in extreme cases, can result in potential burns, discolouration or even scarring. All SmoothSkin devices are fitted with sensors to ensure that they do not fire on unsuitable skin tones, but before you order a SmoothSkin product, please make sure you’re suitable for IPL treatment using the below chart.

IPL is also unsuitable for treating grey, red or very light blonde (white) hair. Very fair and grey hair doesn’t contain enough melanin to transmit the light energy to the follicle, whilst red hair contains a different form of melanin altogether which isn’t responsive to IPL. It is possible to see results when treating darker blonde hair, but you may need a few extra treatments to get the same standard of hair reduction. If you’re tempted to try it but not sure whether your hair is suitable, remember we offer a 90-day money-back guarantee so you can really get to grips with the technology before deciding if it’s right for you.

Finally, there are some extra cases where IPL is not recommended. These include a number of skin conditions; including eczema, varicose veins and skin cancer; medical conditions including diabetes or epilepsy, the use of some medications that can cause sensitivity to light including some acne treatments and anti-depressants; and even a number of tattoos or moles in the area you wish to treat.

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