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Top frequently asked questions

IPL and particularly SmoothSkin devices have proven to be very effective in dealing with PCOS related hair-growth. However, some medications, including those that are commonly used in the management of PCOS, such as Clomiphene (Clomid) and Dianette, can cause increased photosensitivity, which can cause an adverse reaction when combined with IPL, or any light-based hair removal treatment. Before starting IPL, we strongly recommend that you discuss your suitability with your GP, double check the labels of all medications that you are taking, and, of course, complete a patch test prior to your first treatment.  If you have any questions please contact us directly, and our trained advisers will be happy to help.

For maximum results, we recommend using our most powerful device, SmoothSkin Muse.

Find out more here.

SmoothSkin Bare has a single energy setting of 3J / cm2 that is suitable for all skin tones. It’s super speedy and lightweight with a full body treatment taking just 10 minutes, so if you’re tight on time Bare might be a better bet.

SmoothSkin Muse has 10 energy settings, ranging from 3 – 6 J / cm2, with the latest in IPL technology to automatically tailor your treatment to your skin tone, providing a  personalised treatment and maximising your results. If you can dedicate a little more time to each treatment to get longer-lasting results in the long-run, we’d recommend Muse.

  • If you want maximum speed and simplicity go for SmoothSkin Bare.
  • If you want a tailored beauty treatment with long-lasting results, SmoothSkin Muse is for you.
  • If you can dedicate more time to treatments to go longer between top-ups, go for SmoothSkin Muse.
  • If you’d prefer super speedy treatment sessions with more regular top-ups, we’d recommend SmoothSkin Bare.

Still not sure? Take our handy quiz  and find out.

Yes, all SmoothSkin devices are safe and gentle enough to treat the entire bikini area (including the bikini line, mons pubis, labia majora and perineum, to use the technical terms!) so if you want a Hollywood or Brazilian please feel free – just use extra caution to avoid treating the ‘inner parts’ of the bikini area, including labia minora, the vagina and anus as IPL is not suitable for treating these areas. If you’re using SmoothSkin Muse or Gold, this may also be a good time to turn on gentle mode.

Do not use the device directly on mucus membranes, the genitals or around the anus. These areas may have a darker skin colour and so to avoid injury they should not be treated.

Yes, you can safely treat the face, cheek and jaw line, the upper lip, neck and chin areas. However, DO NOT use on eyebrows, eye lashes, the scalp, lips, nostrils and ears.

Interesting fact! Hair grows in 3 distinct and consecutive phases, and not all hairs are in the same phase at any one time. IPL treatment is only effective in one particular phase (the Anagen ‘growth phase’ – since you ask), so in the first few weeks following your initial treatments, you will still see some hairs growing. Relax! These will likely be the hairs that were not treated in their growth phase (when IPL is most effective) so be sure to keep up with the treatments! Within 4 weeks, you should be seeing a reduction in hair regrowth. There will still be some hairs that need treating as you need to catch each hair in the right phase, but don’t worry, things will only get better from here on in – so keep it up!

If you need any help or have any questions contact us, we’ll be happy to help. And don’t forget, we’ve got your back with our 90-day money-back guarantee.

We get that sometimes things just don’t work out, however much we want them to. We have a team of trained advisors ready to walk you through your treatments and offer you any extra advice, and you can sign up to our email support programme that’s designed to send you tips and tricks every step of the way.

But if SmoothSkin doesn’t work out for you you can return your product to us for a refund up to 90 days after placing your order, even after you’ve tried it. Find out more, here. And remember, you can always contact us for more info.


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