• Our Guarantee


Payments are accepted via credit/debit card or via Paypal. Payments can be made in full or you can choose our 12-month instalment plan which spreads the cost over 12 months. Click here for more information.


Shipping is free and uses an express service (1-2 days). Shipping to UK only.


Returns are free. We offer a 90-day money-back guarantee across all of our products. Proof of purchase required. Click here for more information.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.


SmoothSkin Muse, SmoothSkin Gold, SmoothSkin Bare and SmoothSkin For Men are offered with a 2-year warranty. During the warranty period, SmoothSkin will arrange for your device to be  collected, checked and if deemed necessary replace your product. To qualify, product must be purchased from an authorised SmoothSkin retailer as detailed on product pages at SmoothSkin.com and you must retain proof of purchase. This must be provided on request. Warranty begins on the date of purchase as stated on your receipt.  Note that warranty returns can only be collected from, and delivered to, the country in which the original purchase was made. Additional information can be found with Warranty Terms & Conditions.


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