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  • Winter Sun Promotion Terms & Conditions

SmoothSkin Winter Sun Promotion – Win a Holiday to Mexico 2017 – 2018


 These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions, and by participating, all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

  1. Promoter: Cyden Limited, Technium 2, Kings Road, Swansea SA1 8PJ
  2. Promotional Period: Promotion opens 00:00:00am BST, 01/10/2017 and closes at 11:59:59pm GMT on 14/01/2018.
  3. Eligibility: Entry is open to residents in the UK only, aged 18 or older. The promotion excludes Cyden Limited employees and the immediate families or households of the Promoter, its agents, suppliers or anyone else professionally connected with the promotion or its administration.
  4. Entry Instructions: Customers must purchase a participating product and visit during the promotional period, enter their personal details (name, DOB, post code, phone number, email address and retailer), and submit their entry.
  5. Products must be purchased from an authorised retailer. Purchases from third party 3rd party sellers will not be accepted.
  6. Purchase of a promotional product is required. Customers must keep their receipt, and will be required to provide it as proof of purchase in the event that they are a winner.
  7. There is no charge to register for the use of the website. One entry per person.
  8. The following products are participating in the promotion:
    • SmoothSkin Gold 200,
    • SmoothSkin Gold 300,
    • SmoothSkin For Men,
    • Smoothskin Bare
      • Including black, white, raspberry pink, aqua blue and warm beige
  9. For residents of NI a no purchase necessary entry route is provided by writing to FAO Marketing Department, Cyden Limited, Technium 2, Kings Road, Swansea, SA1 8PJ, affixing the correct stamp with your name, telephone number and address.
  10. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim the prize. The Promoter may require you to provide proof that you are eligible to enter the prize draw.
  11. The Promoter will not accept prize draw entries that are:
    • submitted after the Closing Deadline;
    • automatically generated by computer;
    • completed by third parties or in bulk; or
    • incomplete.
  12. Winner Selection: 1 winner will be selected at random from all valid entries received within 3 working days of the closing date, by an electronic automated process.
  13. The winner will be notified by phone and email the week commencing 15th January and will have 7 days to accept their prize by email, otherwise the prize will be forfeited and may be awarded to the next eligible entrant selected from the correct entries that were received before the Closing Deadline.  It is the responsibility of the participant to check junk / spam to ensure they are in receipt of their winner notification. The Promoter is not responsible for an entrant making a late claim on their win if this email is missed or not read for any reason.
  14. The decision of the Promoter is final and no correspondence or discussion will be entered into.
  15. The Promoter will send the name and county of the winner to anyone who emails within 3 months after the Closing Deadline of the prize draw requesting details of the winner.
  16. The winner agrees to take part in publicity in connection with this promotion.
  17.  Prize Fund: There is a total of 1 x prize to be won in the promotion.

1 x trip to Mexico for 2 people. Prize will be organised by NDL Travel Ltd and includes:

  • Return flights for two people to Cancun, Mexico
  • Return transfers from the airport to the hotel
  • 7 Nights’ accommodation at the luxury 5 star The Azul Beach Resort The Fives by Karisma on Playa Del Carmen
  • All Inclusive Board for two people for the duration of your stay. Highlights include:
    • Breakfast
    • Lunch
    • Evening Meal
    • Snacks at set times
    • Selected local-brand alcohol
    • Soft drinks, tea and coffee
    • 5 outdoor pools
    • Archery
    • Table Tennis
    • Kayaks
    • Football
    • Volleyball
    • Water polo
    • Snorkelling
    • Fitness Centre
    • Spa
    • Kids Club
    • Teen Club
    • Cinema
    • Daily entertainment
    • WiFi
  • Departure Tourism Tax for two people
  • Travel insurance for two people
  • Travel is subject to availability at the discretion of the organiser and excludes Christmas, New Year, Valentines, Easter, School Holidays and Bank Holidays (both UK and Mexico). Flights must include a Saturday night stay in your destination.  Departure airport used will be dependent on the availability from the winners nearest available international airport, which may not necessarily be the closest. A direct flight cannot be guaranteed. Non-UK passports holders may need a visa for this destination, which they should arrange with the Embassy at their own expense.  Includes all taxes and surcharges.
  • At least one person must be over the age of 18 years. Guests under the age of 18 must have parental/guardian permission to travel.
  • Transfers will be private and not shared with other passengers.
  • Hotel is classed as a 5 star and is based on two people sharing a twin or double room with ensuite facilities on an All-Inclusive basis.
  • Some activities may incur a charge which is payable on site or at time of booking.
  • Departure tourism tax will need to be paid on departure from Mexico at the airport. The winner will be given amount required prior to departure.
  • Travel insurance is subject to normal terms of acceptance.  Pre-existing medical conditions may not be covered.  No age restrictions apply.
  • All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.
  • UK transfers are excluded.
  1. You will be responsible for ensuring that you and any person travelling with you are available to travel and hold valid passports, visas and travel documents for the holiday in question.
  2. The Winner and their guest are responsible for all expenses not expressly stated in these terms and conditions as being included as part of the prize.
  3. Inclusion of branded prize items does not imply that 3rd parties are participants in or sponsors of this promotion.
  4. General: Prize is non-negotiable and non-transferable and may not be sold or advertised for sale.
  5. No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the promoter reserves the right to substitute a similar prize of equal or greater value.
  6. Numerous factors outside the control of the promoter may interfere with the operation of the website.  All entries must be made directly by the person entering the promotion.  Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed and all such entries will be disqualified.
  7. Users are responsible for all costs and expenses relating to participation in the promotion, such as the cost of accessing the internet.
  8. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
  9. The Promoter will not accept:
    • responsibility for prize draw entries/claims that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
    • proof of posting or transmission as proof of receipt entry to the competition.
  10. By entering this promotion, you agree to these term and conditions which will at that time become binding between you and the Promoter.
  11. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prize, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions , at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  12. The Promoter reserves the right to verify all entries and the winner and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into.
  13. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
  14. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  15. To the fullest extent permitted by law and excluding death or permanent injury caused as a result of the Promoter’s negligence, the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any prize.
  16. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Your personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998. Click here for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to By participating in the Promotion, you agree to the use of your personal data as described here.

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