Reviews

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Average Customer Rating * * * * * 4.4 out of 5(309 reviews)

Independent Review Feefo


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Service rating : Fast delivery and a quality product
Product : It works! Amazing

Independent Review Feefo


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Easy to use website, super speedy delivery - excellent communication and follow up emails.

Independent Review Feefo


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Service rating : So far it's ok but my chin hair isn't going so good
Product : It's not so good on my chin hair

Independent Review Feefo


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Service rating : Extremely pleased with product and customer service really good
Product : Painless hair removal, excellent

Independent Review Feefo


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Prompt

Independent Review Feefo


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Service rating : No problems with order and delivered on time
Product : Already a noticeable difference after only 4weeks use

Independent Review Feefo


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Service rating : Very quick delivery once ordered
Product : I have naturally light skin and dark hair but I'm not seeing very much, if any, change in hair growth. However I am an optimist and like to think it will work over time.
Reply
I'm sorry to hear you have not seen good results yet. We recommend finishing the full 12 weekly treatments and then treating as and when required. If you are still not happy then we advise calling our helpline on 0303 031 1024. They will be able to talk through your treatment regime and offer advice on how to improve results.

SmoothSkin

Independent Review Feefo


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Service rating : Very good service, quick delivery, quick replies to queries, easy to use website
Product : Worked as well as it promised, easy to use, worth the price

Independent Review Feefo


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Service rating : Very quick.
Product : Very pleased with results so far. Only negative is that the wire connection from the device to the lead is loose and drops out easily.

Independent Review Feefo


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Service rating : Received the product soon after placing the order. It would be good if there was a tracking email sent out as I was unaware the product had been dispatched.
Product : Pros:
The product is amazing! Significant reduction (I'm sure this will become total one day!) of facial hair growth - will try other body areas soon.
Although it's a large initial sum the overall result is worth it.
Cons:
I'd say the instructions could do with improving as it provides only basic information. Also the pouch to hold the handset is a little small and not protective enough. Cleaning instructions should be given more clearly- maybe even a small cloth should be provided. Also some kind of hair trimming/shaving device should also be provided and it should be made very clear that the hair must be shaved before use.
Improve the product by possibly having different size and shape attachments to the head of the machine for areas that are harder to reach or even to cover larger areas.

Independent Review Feefo


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Service rating : Great service
Product : Fantastic product! I'm on my 8th week and seen great results so far, most of my hair doesn't seem to be growing back. I will continue to use weekly as directed until the 12th week, I'm sure by then i'll have no more hair and will only have to do top up every month.

Independent Review Feefo


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Service rating : Amazing service, I love the fact that you can spread the cost over 3 months without paying any extra. The instructions were really clear. And with the money-back guarantee after 3 months, well, you just can't get better than that! Thank you!!!
Product : Works brilliantly! I have olive skin and dark brown hair, lots of hair, the most troublesome of which is on my face and neck. I can already see a difference after using it only 3 times! I don't have to shave in between sessions anymore, I just shave before I'm about to use it and then am smooth until the following week. I can see a definite hair reduction, and my facial hair has disappeared! I'm going on holiday soon and I don't think I'll have to shave anything for the entire two weeks, I'm very happy with it! I've already recommended you and will be buying one for a friend for her birthday!

Independent Review Feefo


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Service rating : Very good product. Best thing ive ever brought.
Product : Beautiful product

Independent Review Feefo


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Service rating : Very fast service.
Product : Good product.

Independent Review Feefo


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Service rating : Excellent
Product : Excellent

Independent Review Feefo


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Service rating : the customer service is excellent.
Product : It works really well. Just as advertised. Really happy with it.

Independent Review Feefo


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Service rating : The serice was good, fast delivery and clear, informative website.
Product : I've been using this for a few months now and on my legs there are patches where the hair does not grow back at all and the growth is slowed, there are similar results for my underarms. My only disappointment it, after having used it for so long there results are not as good as I would have hoped.

Independent Review Feefo


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Service rating : Ontime delivery and friendly customer service
Product : Unfortunately this did not work for me due to my skin colour hence cannot really rate the product. Hope it works for others And smooth skin gold is developed for darker skin tone.
Reply
We're sorry you are not able to use our device. Our device is suitable for all but the darkest skin tone which might be your case. If you bought direct from smoothskin.co.uk don't forget to make use of your 90 day money back guarantee. We wish you the best in finding an alternative hair removal.

SmoothSkin

Independent Review Feefo


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Service rating : Received very quickly, no hassle
Product : I can see the difference already, i constantly recommend

Independent Review Feefo


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Service rating : Fantastic
Product : Great

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