Using Our Website – Terms and Conditions
Thank you for accessing https://www.smoothskin.com (the “Website”). Please read these terms and conditions (the “Terms”) before using the Website which is operated by CyDen Limited (registered number 4470941), whose registered office is at Technium 2, Kings Road, Swansea SA1 8PJ, Wales, United Kingdom (“CyDen“). Cyden’s VAT number is GB 189 2765 52. Should you wish to contact CyDen at any time, please contact us by emailing us at firstname.lastname@example.org.
By using the Website, you signify your acceptance of the Terms in consideration of which CyDen provide you with access. From time to time CyDen may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. If at any time you do not wish to accept the Terms, you may not use the Website. These terms and conditions were updated on 1st July 2014.
While CyDen has endeavored to ensure the material accuracy of the information available on the Website, CyDen does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. The contents of this Website are for information only, nothing on this site constitutes professional advice and advice should always be taken from a qualified professional in relation to any specific problem or concern. CyDen therefore disclaims all liability and responsibility arising from any reliance placed on such information or materials by any visitor to the Website.
Links to the website
Websites or pages to which the Website is linked are for information only and have not been reviewed by CyDen. CyDen has no responsibility for the content of the websites or pages linked or linking to this Website, and CyDen accepts no responsibility or liability for any losses or liabilities whatsoever that may be incurred as a result of your clicking through to linked websites.
The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trade marks and other material (“Content”) is protected by copyrights, database, trade marks and/or other intellectual property rights. The Content includes both content owned or controlled by CyDen and content owned or controlled by third parties and licensed to CyDen.
All individual articles, publications, and other elements making up the Website are copyright works. You agree to abide by all additional copyright notices or restrictions contained in the Website and the licence set out below.
You may not use any of CyDen’s trade marks or trade names without CyDen‘s consent and you acknowledge that you have no ownership rights in and to any of those names and marks. You agree to notify CyDen in writing promptly upon becoming aware of any unauthorised access to or use of the Website by any party or of any claim that the Website or any of the Content infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.
Access to the Website is provided on a temporary basis and you acknowledge that you acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms. Other than as set out in this section (or provided by applicable law) you may not copy, decompile, disassemble, reverse engineer, distribute, make available, adapt, upload (other than in accordance with our Forum terms and conditions), or in any other way exploit any part of the Website. Download is permitted by CyDen provided that:
(i).you make only personal, non-commercial use of any download and/or printed copy of the Website and do not modify any Content you have printed off; and
(ii).you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices.
Additionally, you may not offer for sale or sell, make available or distribute over any other medium (including communication or making available by over-the-air television or radio broadcast or communication or making available on a computer network) the Content or any part thereof without our express consent.
The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website. Without prejudice to the generality of the foregoing, you may link to any part of our Website.
If you would like information about obtaining CyDen‘s permission to use any of the Content please contact us by emailing us at email@example.com.
THE WEBSITE AND THE CONTENT ARE PROVIDED “AS IS” EXCLUDING ANY WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW INCLUDING (BUT NOT LIMITED TO) THE EXCLUSION OF WARRANTIES AND CONDITIONS AS TO TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY OR THIRD PARTY RIGHTS. CYDEN FURTHER ACCEPTS NO RESPONSIBILITY OR LIABILITY FOR FUNCTIONALITY CONTAINED ON THE WEBSITE. PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR IMPLIED CONDITIONS, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
While CyDen cannot guarantee performance of its Website, in the event that use of the Website is interrupted or suffers from any errors, we will endeavour to resolve such issues in a reasonably timely manner.
You should ensure that your computer equipment is compatible with the Website and you have installed up to date virus checking software prior to any internet session as CYDEN IS NOT LIABLE FOR ANY DAMAGE YOU MAY SUFFER AS A RESULT OF SUCH DESTRUCTIVE FEATURES THAT MAY INFECT YOUR COMPUTER OR DATA DUE TO YOUR USE OF THE WEBSITE OR YOUR DOWNLOADING ANY MATERIAL POSTED ON IT.
CYDEN SHALL NOT BE HELD RESPONSIBLE FOR CONTENT PROVIDED BY THIRD PARTIES. CyDen is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the Website.
You understand that CyDen uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website and any service made available through it.
These Terms do not affect your statutory rights or your legal rights as a consumer.
Limitation of liability
YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE, INCLUDING THE CONTENT, IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE WEBSITE, THE TERMS OR ANY OF THE CONTENT YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE. SAVE IN RESPECT OF FRAUD AND OF PERSONAL INJURY OR DEATH TO THE EXTENT IT RESULTS FROM CYDEN‘S NEGLIGENCE, IN NO EVENT WILL CYDEN BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING LOST PROFITS), OR ANY OTHER DAMAGES OF ANY KIND WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF CYDEN HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.
Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.
Local laws and regulations
The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. CyDen does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.
Viruses hacking and other offences
You must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website or the server on which it is stored and you must not attack our Website by way of a denial of service attack or distributed denial of service attack. We will not be liable for any loss or damage caused by a distributed denial of service attack arising following your use of the Website.
If you breach any of these Terms your right to use the Website terminates automatically.
Changes to the website
At any time, the Website may contain material which is out of date. While CyDen has no obligation to do so, you accept that CyDen has the right to change the content or technical specifications of any aspect of the Website at any time at CyDen’s sole discretion. You further accept that such changes may result in your being unable to access the Website.
No waiver by CyDen of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by CyDen of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.
respond to an enquiry or to provide you with further information that you may request; or
to keep a record of our correspondence with you; or
to notify you of products, information or services which we feel may be of interest to you, where you have consented to be contacted for such purposes; or
to notify you of products, information or services of other companies, where you have consented to be contacted for such purposes; and
to improve our services and to prevent or detect fraud or abuses of our Website.
Any personal information collected will be treated as confidential and, save as set out below, CyDen will not disclose any of your personal information except with your specific permission.
This personal information may also be used to communicate with you, to support your customer relationship with CyDen, to contact you for market research purposes, to ask you to provide us with additional information in order to improve our services, to ensure that content from the Website is presented in the most effective manner for you and for your computer and/or to notify you about changes to our products and/or service. In such instances, CyDen will always give you the opportunity to opt out of receiving such unsolicited communications.
CyDen has tried to create a secure and reliable Website for you. CyDen has put in place appropriate organisational and technical safeguards and security measures given the nature of the information processed by us.
YOU SHOULD NOTE HOWEVER THAT E-MAIL ENQUIRIES ARE TRANSMITTED BY INSECURE MEANS AND STORED OFF-LINE. YOU RECOGNISE THAT THE USE OF THE INTERNET AND THE WEBSITE IS ENTIRELY AT YOUR OWN RISK. CYDEN ACCEPTS NO RESPONSIBILITY OR LIABILITY FOR THE SECURITY OF PERSONAL INFORMATION TRANSMITTED VIA THE INTERNET.
Keeping your information secure is key to us. CyDen does not sell your information to any third party, but in certain limited circumstances CyDen may disclose your personal information to third parties;
if CyDen or substantially all of its assets are acquired by a third party, in which case personal data held by CyDen about its customers will be one of the transferred assets;
if CyDen transfers the marketing of the iPulse product to a third party;
if CyDen are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of CyDen, our customers, or others; or to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and/or
to obtain any professional advice; and/or
with your consent. In these circumstances you will have a choice as to whether we disclose information about you.
Links to other websites
Our Website contains links to other websites which are outside our control. You should note that third party websites linked to or from our Website may operate different privacy policies to those set out here.
Access to information
The DPA gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Governing law and jurisdiction
The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh courts.
What We Mean By Your Data
‘Your data’ is any form of information relating to you as an individual. Examples of this include your name, address, phone number, email address and so on. This also covers any user names or passwords linked to our site where applicable. There are several data privacy laws in place to protect such information (such as the Data Protection Act 1998). All information collected by us will be handled in compliance with all such laws.
What Information We Collect
We collect both information that may identify you (identifiable data) and information that will not identify you (non-identifiable data). Non-identifiable data cannot be used to identify you as an individual, but it will still be unique to you.
Examples of identifiable data that we may collect from you include:
Examples of non-identifiable data that we may collect from you include:
What Information We Don’t Collect
We do not capture or store any payment information, including payment card details or account information. We do not process any payments internally; this process is powered by World Pay and processed off-site using World Pay’s secure servers, before your order details are returned to us along with confirmation of payment.
“We do not store credit card details nor do we share customer details with any 3rd parties”
When We Collect Your Data
Data is collected from you throughout your use of our site. We collect your data when:
How We Collect Your Data
Any personal information we collect on you is collected through your own input to our site and any communication we have directly with you.
Where We Store Your Data
Any information which we hold on you will be stored on our secure servers, both in accordance with our own security polices and the law. These servers are security protected by passwords and firewalls. Personal information is always encrypted before it is transmitted electronically. We will take all reasonable technical and organisational precautions to ensure that this information remains secure. However, we would like to take this opportunity to remind you that the transmission of information through the internet is not 100% secure. Whilst we do everything in our power to protect your personal data, we cannot guarantee the security of any information sent to our site. Any transmission is entirely at your own risk.
Please note that any information you share through our site (including via our blog or social networking pages) will be published on the internet and may be available via the internet around the world. Please think carefully about whether you wish to share this information before posting, as we cannot prevent or be held responsible for the misuse of such information by others.
With regards to any accounts held through our site, you are responsible for keeping your login details confidential. We will never ask you for your password.
Why We Collect This Information
We collect this information about you in order to process and complete any orders, and generally improve our site and service. Specifically, your data is used for the following purposes:
Additionally, where you consent to such actions, we may also use your data:
Data For Marketing Purposes
We will only use your information in order to contact you regarding us, our products or promotions should you specify that you are happy for your information to be used in this way. If you have given us permission to use your data in this way in the past but now want to opt-out of such communications please contact us at firstname.lastname@example.org. Please note that should you opt out of any promotional communications, this can take up to 5 days to come into effect. You may still receive any communications that were already in process, although you will have been removed from our list.
We will only pass your personal information to other companies:
We may also share information with companies assisting in fraud protection or investigation. Information passed to such organisations is not for use in commercial or marketing services.
Accessing And Updating Your Information
If you believe that the personal information held about you should be updated, please contact us at email@example.com. If you hold an account with us you are able to log in and update your details online.
Please also contact us at this address should you require a copy of all personal information held about you. Please note that this may be subject to an admin fee, and we will require appropriate evidence to prove your identity.
Links To Third Party Sites
Our site may offer links to external websites. The privacy policies of such sites may differ to ours, and we recommend that you check these before using such sites. We are not responsible for the privacy policies, security or practices of any third-party websites and recommend you check these before using such sites.
Sale Of Assets
In the unlikely event that Cyden, some or all of its assets are acquired, customer information will of course be one of the transferred assets.
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